Oluwaseni Oladipo Sholanke |
Prior to Fixit
Technology, he was the technical support adviser at Toshiba, where he worked
for three and a half years. There, he worked in the first line support team,
undertaking problem diagnostics and resolution. He delivered high quality
technical advice and network and PC support for 90+ end users and also provided
support via email and telephone to Toshiba customers. He also attended to and
resolved technical complaints.
He worked as
Network Engineer at Zinox Telecoms, where he provided login issues, including
password creation/reset and remote logins, as well as maintaining network
security. Reducing down time by monitoring sites Internet service was also
undertaken by him, while ensuring that sites with faults are detected and
resolved as quickly as possible.
“I
was responsible for ensuring that all computers in the company run at optimum
performance and other tasks such as software installations, hardware set-up and
configuration,” he explained.
He later
worked as a Network Engineer for Century Technologies Limited where he was
responsible for installing all new hardware, systems, and software for
networks. Seni said his love for Apple computers is in its simplicity,
user-friendly features, durability and premium feel. This invariably informed
his choice of business.
“My
choice of business was informed by the non-availability of affordable Apple
Service Providers in Nigeria and particularly in Lagos State,” he said.
Like other
business owners, he acknowledged that doing business in Nigeria comes with lots
of challenges and is generally not easy. Hence, the road so far has not been
easy.
“However,
we are where we are because of our doggedness and commitment to our vision of
providing affordable service for users of Apple products”, he said.
As a
business concern, the company’s unique selling propositions are customer
satisfaction and affordability. Their strength lies in the customer’s rating,
which has so far been excellent. Hence, they can proudly proclaim that their
business has positively impacted on the country’s GDP and general economic
growth.
On how
Nigerians can deal with the problem of fake computer parts, he advised that
they could deal with the problem by simply patronising only service providers
with integrity, experience and positive customer ratings.
“As
an organisation, our strength lies in repair, building and rebuilding computer
parts and accessories. Hence, in running the business, we have learnt to be
independent and hardworking in order to achieve our goals and aspirations. And
this is what defines who we are. It also sets us apart from other competitors
among others,” he said.
On why most
businesses prefer Apple personal computers, the astute engineer and businessman
said, “Using Apple gives a joyful buying experience and
after sales care, very high quality, premium materials and components, and
generally great customer service, when an error does arise. It also has
excellent track pad. It is great to look at, aesthetically pleasing with
top-notch display panels, better battery life, surface level simplicity with
back-end oomph, good end-to-end device ecosystem with brain-dead sharing and
syncing, and its home content creation is excellent. These are some of the
reasons people really like the Apple PCs. It is entirely possible to get a PC
with many of these same features, but Apple has done a wonderful job of
wrapping the whole thing up that, from buying to burying, keeps people happy.”
According to
him, while it is true that PCs theoretically allow you to upgrade components to
extend the life of your computer, but in reality, this turns out to be a
possible yet unpractical thing to do. This is due to the fact that by the time
your computer begins to become long in the tooth, PC component technology would
have continued to march forward by leaps and bounds, requiring you to do
wholesale replacement of virtually all components at the same time.
He said
having an Apple computer is a big deal, considering the fact that having such a
computer on top of a desk comes with a happier, more pleasant, more natural,
and less disruptive experience than having any other PC. Given that an Apple computer
makes it a priority to refine user’s experience, with regards to both the
design of its software and hardware.
“Without
getting into too much detail, Apple lowers the barriers between the user and
the machine, so that you think less, if at all, about how to engage the
machine, and more about what it is you want to get accomplished using it. These
include the Magic Mouse and Track pad, IPS screens, the use of gestures, and
minimising wires and wire management.
“Facts
show that the products are head and shoulders above all other competitors. It
is true that they are very expensive and not for everybody, except those who
can pay for quality and security at the best price. Hence, Apple does not
compete in the bargain basement. If you want a laptop with which you can grow,
try out a Mac,” he said.
Apple
computers do live up to the hype. On security, he explained one of the most
interesting things about Apple is that the computers are considered as one of
the most secure operating systems available.
“This
is something most people don’t realise, when buying an apple product. Yes, it
could be expensive, but there is much more to the hardware that allows for a
perfect blend of software that really allow for Macs to do a lot more. It is
worth the money, if for nothing else other than the lack of worms and viruses.
And those who know Apple will testify that they are a joy to use and this
really makes a whole lot of difference”, he added.
He advised
that if government is serious about empowering young Nigerians and developing
entrepreneurial spirit in them, it should take more practical steps to harness
their talents and skills.
“Government
can also make credit facility readily available and affordable to middle level
entrepreneurs. This would help to boost the nation’s GDP and increase foreign
exchange,” he explained.
Sholanke
loves to bring out the best in people. He said mentoring is an essential tool
in running a successful business.
“My
role models, as far as the computer world is concerned, are Steve Jobs, Bill
Gates and Steve Wozniak. Mentoring is key in any business endeavour.
Accordingly, our company and at regular intervals, organises training
programmes reasonably priced to train and mentor youths in this field,” he said.
He advocates
that the first line of nation building is qualitative education for the
nation’s youths, which once laid, is a solid structure to build and develop on.
“And
my recipe for success is hard work, resilience, and focus. Young people that
desire to actualise their lives’ dreams must recognise that hard work will make
a way for them,” he said. (Guardian)
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