1. We have
460,000 customers. As of now, 200,000 customers are already on ppm and credit
meter. However, Eko’s policy is to replace all meters with smart meters and meters
all un-metered customers. Even without a cost reflective tariff, we have
installed 46,000 smart meters. With the new tariff, we are scheduled to install
an additional 150,000 smart meters before the end of this year; and in 2017, we
are also scheduled to install additional 200,000 smart meters which will
basically cover the metering gap.
2. The expenses
involved in this plan is way above our commitment under the Performance
Agreement with the BPE. As metering is at the heart of our business, all our
meters will be changed to smart meters to reduce and ultimately eliminate
argument over consumption.
3. Our metering
plan will eliminate estimated billing. We are also spending on other network
improvement programmes like providing more transformers, injection substations
and underground cable to ensure better distribution of power.
4. We have
commenced a customer enumeration exercise to ascertain all the consumers on our
network and their pattern of consumption. This exercise which has so far been
concluded in three districts will greatly assist us to know our customers and
reduce incidents of power theft.
5. We recently
signed an agreement with Egbin Power
to add an additional 100mw to our network to greatly boost supply to our
customers. We also planned to add about 470mw of embedded power. Meanwhile,
power from the grid has hit an all-time high of 5,000mw from only 2,000 when we
took over. This is solid proof that the reform are working and we must all
refrain from any act capable of disrupting or slowing down the pace of progress
already made within the last two years. Rather, we must all work together to
consolidate the gains of the reforms.
6. Our network,
like others, is severely threatened by the twin problem of power theft and
vandalism. We repeat our appeal to the public to report illegal connections and
vandalism of our equipment as we all suffer when a few hold us to ransom.
7. Our company
is providing jobs to over 2,500 employees many of whom have dependents
families. Any disruption at this time will prove too costly to fix. We have
continued to train Nigerians in highly skilled jobs as we consider it our
responsibility to turn around our fortunes in this country.
8. We ask
security agencies to provide protection to our installations as we know from
past experience that protest like this are used by vandals to unleash untold
damage to public equipment which will be too costly to fix.
9. There is no
amount of grievance that we cannot talk over. A nationwide strike this time is
not only unnecessary but will not achieve much. Labour should commit itself to
the pervading atmosphere of change in the country and support the electricity
reforms.
10.
Finally, we assure our customers that we are
determined to reduce their dependence on more expensive power from diesel or
petrol generators and defeat the cartel that does not want these reforms to
work.
Our
complaints centers are open 24/7 to deal with all issues from our customers.
Announcer
Management
For
more information on our services, please call:
+2347080655555, +2348129928282,
+234812992883
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