Monday 8 November 2021

Q3 RESULTS: YOUR FEEDBACK MADE IT DIFFERENT

Hello Semrush Community!
This is Oleg Shchegolev
 
As we were reflecting on Q3 in preparation for our third earnings call, I found myself thinking, “Wow. We had a lot of exciting things going on last quarter!” The Q3 financial numbers supported this thought with 53% YoY revenue growth and many other indicators — “wow” indeed!
 
However, this progress didn’t happen in a vacuum. Much of what I’m about to share would not have happened without your feedback on how we could improve. And this is what my heart is about - our product.
 
Using your ideas and input to guide us, we made some important updates and additions to our tools, including dedicating more resources to add-ons that offer value and opportunities for our customers beyond their main subscription.
 
I'm excited to tell you about these updates, but also want to keep the reading time to a minimum — say about as long as it takes to drink a cup of coffee,
 
Ok, got your favorite coffee (or tea) in hand? Let’s dive in. Reporting remedy for agencies to those of you who let us know that reporting is one of the most demanding, time-consuming aspects of your client management process — thank you!
 
Hearing about your experiences is what led us to launch a new “Client Portal” inside our Client Manager tool.
 
Instead of having to manually collect your client’s data and create a report, this new tool lets you:
 
Create a portal for your clients
Select the required reports and important info
Send your client their individual portal link and password
 
Your clients can access the portal at any time, view the reports for different time periods, and download the reports.
 
Give it a try and let us know what you and your clients think!
 
Supporting Canadian entrepreneurs! A virtual high-five to those of you who put our Listing Management tool to the test. Your input about this tool’s functionality was so valuable, it helped us customize it for a whole new market: Canada!
 
We are thrilled to now be able to help Canadian entrepreneurs benefit from local SEO and take their business to the next level.
 

For more on this, check out this short news article.

 
We added a new app! Want better insights into your competitors’ display ad campaigns? If “heck yes!” is your answer, then this AdClarity - Advertising Intelligence app should pique your interest.
 
This new addition to our App Center complements our Display Advertising tool by providing more data and unique features, including:
 
Identifying the best-performing publishers, advertisers, ad networks, and agencies
Benchmarking your online advertising against the competition
Leveraging data to engage and deploy online campaigns more effectively
 
Expanding Market Explorer data. When it comes to organic keyword research, we’re pretty darn proud of our tools — especially based on the feedback you’ve given us.
 
So, we thought, why not also use this data in our Market Explorer tool?
 
Our team put their heads together and developed a new widget: Top Market Keywords.
 
Here’s a bit about what it does:
 
Lists the keywords driving the most organic traffic to domains in the market you’re analyzing
Provides quick insights about the most searched terms
Offers an easy way to find hidden keyword gems to help you generate more traffic and search volume.
There’s more, of course but my guess is that your cup is just about empty. So, I’ll wrap with another note of appreciation. It is your feedback — both positive and constructive — that led to these improvements and progress.
 
We are grateful to have you as a customer and hope you will continue sharing your input and ideas with us. We create our tools with you in mind so your input is invaluable.
 
And who knows? My next email update may just include a tool improvement that you’ve long been waiting for!
 
Thank you for being a part of our community.
 
Oleg Shchegolev

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